Questions to Ask the Other Driver's Insurance Adjuster
From our guide Car Accident Not Your Fault? What to Do Next
- What is my claim number, and who is my main contact?
- Have you made a decision about fault?
- Is coverage confirmed or still under review?
- What evidence or documents do you still need?
- How should I submit medical bills and lost-wage documentation?
- Who will inspect my vehicle, and what should I do before that inspection?
- Is rental payment approved, and which charges will you pay?
- Will rental costs be paid directly or reimbursed?
- What event ends the approved rental period?
- Which towing and storage charges are you agreeing to pay?
- If you consider my vehicle a total loss, can you send the proposed payment and supporting explanation?
- Which losses does this proposed payment or document address?
- Can you explain any disputed or denied expense in writing?
- What is the next step, and when should I follow up?
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General information only, not legal advice. Laws vary by state. Speak with a licensed attorney about your situation.
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