Booked Passenger Trip-Record Preservation Checklist
From our guide Uber Passenger Accident Insurance: Prove Your Trip and Check Coverage
- Save the full receipt as an original email or downloaded file; give the copy a filename containing the ride date.
- Capture the trip detail screen, including the trip identifier if available, driver, vehicle, and route.
- Save pickup messages and cancellation or ending notices without editing the originals.
- Write a separate chronology distinguishing recorded timestamps from approximate memories.
- Ask the booking account holder for records if someone else requested your ride.
- Preserve the platform report confirmation and label it separately from insurance claim correspondence.
- Back up the evidence somewhere other than the phone used during the ride.
- List missing records and ask support how to request or preserve them; retain its response.
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General information only, not legal advice. Laws vary by state. Speak with a licensed attorney about your situation.
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