← All checklists

Booked Passenger Trip-Record Preservation Checklist

From our guide Uber Passenger Accident Insurance: Prove Your Trip and Check Coverage

  • Save the full receipt as an original email or downloaded file; give the copy a filename containing the ride date.
  • Capture the trip detail screen, including the trip identifier if available, driver, vehicle, and route.
  • Save pickup messages and cancellation or ending notices without editing the originals.
  • Write a separate chronology distinguishing recorded timestamps from approximate memories.
  • Ask the booking account holder for records if someone else requested your ride.
  • Preserve the platform report confirmation and label it separately from insurance claim correspondence.
  • Back up the evidence somewhere other than the phone used during the ride.
  • List missing records and ask support how to request or preserve them; retain its response.

More From This Guide

General information only, not legal advice. Laws vary by state. Speak with a licensed attorney about your situation.

Hurt in a car accident?

Answer a few quick questions to see if you may qualify for a free case evaluation. No cost, no obligation.

Start My Free Case Evaluation