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Passenger Injury Insurer-Contact Worksheet

From our guide Uber Passenger Accident Insurance: Prove Your Trip and Check Coverage

Field to completeYour entryVerification step
Platform report reference__________Confirm this is a support reference, not necessarily an insurance claim number
Insurance company and administrator__________Ask which organization issued the policy and which handles the claim
Passenger bodily injury claim number__________Confirm it includes your injury claim, not only vehicle damage
Adjuster name and verified contact__________Confirm contact details through an official channel
Accident date, location, and trip ID__________Compare with the receipt and your crash records
Trip phase assigned by insurer__________Ask for the records supporting that classification
Applicable policy and coverage under review__________Request relevant certificate, policy information, and state endorsements
Documents requested and delivery method__________Keep copies and submission confirmations
Next action, responsible person, and follow-up date__________Update after each substantive exchange
Written coverage decision received__________Save the complete decision and any cited provisions

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General information only, not legal advice. Laws vary by state. Speak with a licensed attorney about your situation.

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